Shipping policy

At Fleur Reverie, we understand that getting your items quickly and safely is important to you. That's why we have straightforward shipping options and procedures. Please review our shipping policy below:

1. Shipping Carriers: We ship our products U.S. wide, using reliable carriers like USPS and UPS to ensure your order arrives on time and in perfect condition.

2. Shipping Rates and Delivery Times:

  • Standard Shipping (3-8 business days): Our standard shipping rates varies depending on the size and weight of your order.
  • Express Shipping (1-4 business days): We offer free express shipping for all orders over $250. This ensures faster delivery for your high-value orders.

3. Tracking Your Order: All our parcels are tracked. Once your order is shipped, you will receive an email with the tracking information, allowing you to monitor your package's journey to your doorstep.

4. Order Processing Time: Orders are processed during normal business hours. Please allow 1-2 business days for your order to be processed and shipped. Orders placed on weekends or holidays will be processed on the next business day.

5. Packaging: Your dried flowers are carefully packaged to ensure they arrive in pristine condition. We take extra care to protect the delicate nature of our products during transit.

6. Address Accuracy: Please ensure your shipping address is correct when placing your order. We are not responsible for items not received due to an incorrect or incomplete shipping address.

7. Changes and Cancellations: If you need to change or cancel your order after it has been placed, please contact us as soon as possible. We'll do our best to accommodate your request, but once an order is in the shipping process, we cannot guarantee changes or cancellations.

8. International Shipping: Currently, we only ship within the United States and Canada. We are working on expanding our reach to offer international shipping in the future.

9. Customer Support: If you have any questions or concerns about your order or shipping, please contact us. Our team is here to ensure your experience with Fleur Reverie is delightful and hassle-free.

Thank you for choosing Fleur Reverie for your dried flower arrangements. We're excited to bring a touch of nature's beauty to your doorstep.